On July 5, DJI introduced an improved version of our geofencing system in the latest update to the DJI GO app in the U.S. and Europe. As we mentioned when we released the update, our goal was – and always will be – safety. We want customers to fly responsibly, while still enabling full capabilities of our aerial platforms.
Geospatial Online Environment introduced flexibility for DJI drone operators, allowing them to unlock some geofenced locations where they have permission to operate. And it improved upon our previous geofencing technology, by including live, updated information about temporary flight restrictions.
For DJI customers, GEO is an excellent solution to make educated and informed flight decisions easier than ever. But we recognize that our vast range of global customers spans everyone from occasional recreational users all the way to certified commercial operators who fly for a living. Your needs are largely -- but not always -- the same.
For operators who are still not able to access or unlock areas where they are authorized to fly, please send a note to us at
flysafe@dji.com with your requests. We pledge to work with you to the best of our ability to help you fly where you’re authorized to fly.